Website Problems

Support Issues No Comments »

We are currently aware that some websites are currently unavailable. The engineers are working on this and hope to have the problem resolved shortly.

Email is currently not affected

14.08.08 - Problem resolved within three hours - apologies for the inconvenience

Current email and web issues

Support Issues No Comments »

We are currently aware that email is not working correctly and are investigating. We hope to have the matter resolved shortly and will post information here as soon as we know.

In the meantime, my apologies for the inconvenience.

4.30pm - Websites are now up and running again and the server engineers are working to get the mail server and databases back up on line.

5.00pm - I have now heard from the server engineers who tell me that the Data Centre suffered a complete power failure. Websites returned at about 3.30pm and email records are being updated and they should be back online shortly.This incident was completely unforeseen and our senior management is waiting for a full report on what happened and why.

6.10pm - Email is now coming in - one or two of you may experience problems sending email but that should resolve itself fairly quickly now.

Once again, apologies for the inconvenience.

Web hosting and Email

Support Issues No Comments »

You may have recently experienced some email issues and a small amount of downtime with the servers. This is primarilly due the the company I lease the main server from being bought out by a much larger multi-national hosting company and they have been switching control to their data centre.

Having spoken to them at length, it is their intention to vastly improve the system to make websites faster and email more reliable.

I will keep you posted here as to improvements and or issues that may affect you.

My apologies for any inconvenience you hace suffered over the last couple of days.

Entries RSS Comments RSS Log in